We see information differently—not just for what it is, but for what it can help people accomplish

Information for GoodSM

Scroll to find out more

Photo by Justin Depow, senior director, Product Management & Development, TransUnion

This image was selected from hundreds of entries in a companywide photo contest that invited TransUnion associates to submit original photographs representing our values and beliefs. Justin Depow, an associate in Canada, submitted this photo to represent how TU enables thriving economies, lifting them to new heights like these hot air balloons.

We believe in using information to help people make
better decisions that can transform their lives and fuel thriving economies around the world.
-Jim Peck, President & Chief Executive Officer

Our mission

Life-changing opportunities

Information is a powerful tool that can unlock potential and opportunity for businesses and communities around the world. At TransUnion, we believe in using Information for Good, and continue to seek ways to help advance inclusion through our position as a global leader in information solutions. Every day, we source, analyze and provide data to consumers, businesses and organizations and enable them to make informed decisions that can lead to life-changing opportunities. In creating products based on individuals’ and companies’ unique needs, we can help affect real change in their communities and economies, and in turn, our world.

We have a shared set of values

We focus on four clear values which are upheld by our associates around the world and allow us to earn and keep the trust of all of our constituents.

Integrity

We act with honesty, trust and respect in all our interactions and in everything we do. Our commitment to security and accuracy moves businesses forward.

People

We recognize that each of us is essential to our success.

Customers

We earn trust and build lasting relationships by delivering what we promise.

Innovation

We aspire to deliver tomorrow’s solutions today.

Through our mission and shared values, we enable:

Smarter decisions

We help businesses know who to extend offers and services to, so consumers get the opportunities that are right for them while businesses better manage their risk.

Healthier bottom lines

Our revenue management applications help businesses manage their collections better, control revenues and avoid fraud.

Stronger communities

We help build stronger communities by contributing to efforts that improve financial literacy and decrease risk and exploitation of vulnerable people around the world.

Personal empowerment

Our consumer services allow people to monitor, protect and manage their own credit information so they can act with confidence.

Greater certainty

Our identity management systems let businesses know and assess the risks associated with the people they work with, help avoid breaches and fraud, and make confident decisions possible.

Thriving economies

We’ve entered emerging markets at the early stages of using credit. Now they can extend capital, resulting in more opportunities in those markets and around the world.

Brighter futures

We offer our associates experiences to promote professional growth, we work hard to provide an enjoyable place to work and we seek to ensure a healthy work/life balance.

Read our Code of Business Conduct here.

Key Facts

Founded in 1968, TransUnion is a global information solutions company that serves people, businesses and organizations around the world.

TransUnion Key Facts

Our commitments

We’re a force for good

We believe data has the power to improve and protect lives and help economies thrive. With access to vast repositories of information, our job is to deliver it in a way that allows businesses and consumers to make decisions with confidence. As a company, we sponsor the causes we’re best positioned to support through our expertise: financial literacy, and education and protection for children. Our associates believe in being forces for good and champion our corporate causes, as well as the issues that are important to them personally.

GoodWorks@TU

  • Companywide sponsorships


    Companywide partnerships
    At an enterprise level, we currently support organizations in line with our service mission.

  • Local activities


    Local activities
    Across the company, associates organize local volunteer projects for their offices, departments and/or teams, maximizing our impact on company-sponsored initiatives.

  • Individual activities


    Individual Activites
    TransUnion encourages associates to support the causes that matter to them.

Child protection and education

We put the power of information to work to support one of our most vulnerable and precious populations: children. We focus on rescuing children from abuse, where information can sometimes help when all else has failed. We also support education initiatives, helping to reduce vulnerability and promoting brighter futures.

Protecting children with the Child Rescue Coalition

Every child deserves a childhood. That simple belief inspires us to stand with the Child Rescue Coalition in its work to shield and rescue children from sexual exploitation.

We’re harnessing the power of big data to help. The Child Rescue Coalition uses advanced technology to help law enforcement track, arrest and prosecute those who use the Internet to harm children. Our support and data fusion technology help the organization track activity linked to criminals and suspected sexual predators. The Child Rescue Coalition offers its technology pro bono to local, national and global law enforcement agencies via the Child Protective Services (CPS) database. As a result, we’ve seen the power of data help police capture more than 7,000 criminals and rescue more than 1,600 children.

Financial literacy

We believe it’s never too early or too late to plant the seeds of financial literacy and money management. For more than a decade, we’ve encouraged and supported our associates in bringing this knowledge to their communities through TransUnion sponsored activities and campaigns. This focus on financial literacy helps spotlight the many credit information and education resources that are available.

For example, TransUnion South Africa supports a number of financial literacy days, encouraging consumers to learn more about credit reporting. At one such event, associates engaged with consumers and educated them on proper use of credit, what their credit reports look like and discussed the importance of regularly checking your report to ensure accuracy. Participation was high and visitors varied across all walks of life.

A global snapshot of our philanthropic projects

Click on the highlighted countries to learn more

prev next

United States

We support Credit Abuse Resistance Education (CARE), which educates high school students and adults on the responsible use of credit and other fundamentals of financial literacy to help them become successful participants in the global economy. Ninety-six of our associates have been trained to participate in CARE presentations at schools in their communities.

Hong Kong

Our associates partnered with Happy Retired to educate retirees about consumer credit reports, as well as protecting against telephone fraud. More than 50 attendees had the opportunity to learn how to protect themselves—and their identities—from various kinds of deceptions.

India

TransUnion is a majority stakeholder in Credit Information Bureau (India) Limited (CIBIL). CIBIL is committed to donating at least 2% of its net profits to corporate social responsibility initiatives, in alignment with India’s Companies Act of 2013. As a part of our contribution, CIBIL supports girls’ education through the Vidhayak Sansad-Eklavya Parivartan School.

Philippines

TransUnion Philippines associates took a different spin ahead of the holiday season, by focusing their giving on teaching the value of savings to the children of the He Cares Foundation. Associates spent time with 30 teenagers, engaging in activities to teach them how to manage expenses and reinforcing the concept of saving.

South Africa

TransUnion South Africa supports numerous initiatives benefitting children—from schools to child welfare organizations. One organization with which we have an ongoing relationship is Vuleka, an independent, non-profit primary school whose aim is to provide a holistic, excellent and affordable education to the community.

United States

Hong Kong

India

Philippines

South Africa

United States

We support Credit Abuse Resistance Education (CARE), which educates high school students and adults on the responsible use of credit and other fundamentals of financial literacy to help them become successful participants in the global economy. Ninety-six of our associates have been trained to participate in CARE presentations at schools in their communities.

Hong Kong

Our associates partnered with Happy Retired to educate retirees about consumer credit reports, as well as protecting against telephone fraud. More than 50 attendees had the opportunity to learn how to protect themselves—and their identities—from various kinds of deceptions.

India

TransUnion is a majority stakeholder in Credit Information Bureau (India) Limited (CIBIL). CIBIL is committed to donating at least 2% of its net profits to corporate social responsibility initiatives, in alignment with India’s Companies Act of 2013. As a part of our contribution, CIBIL supports girls’ education through the Vidhayak Sansad-Eklavya Parivartan School.

Philippines

TransUnion Philippines associates took a different spin ahead of the holiday season, by focusing their giving on teaching the value of savings to the children of the He Cares Foundation. Associates spent time with 30 teenagers, engaging in activities to teach them how to manage expenses and reinforcing the concept of saving.

South Africa

TransUnion South Africa supports numerous initiatives benefitting children—from schools to child welfare organizations. One organization with which we have an ongoing relationship is Vuleka, an independent, non-profit primary school whose aim is to provide a holistic, excellent and affordable education to the community.

Our work

Using Information for Good requires great care

We see information differently. Not only for what it is, but for what it can help people accomplish. This belief drives opportunity for businesses, economies and people around the world. Our ability to provide Information for Good hinges on being careful data stewards, and we act with great care and responsibility with the data we source, analyze and protect.

Security and privacy are at the center of this approach. Our passion for what we do is built on a foundation of advanced technologies and an uncompromising stance toward information security, business ethics and corporate governance. With a strong emphasis on these frameworks and a respect for those who maintain our systems, we’re able to protect data and deliver on the promise of our values.

Information security

Information security and data protection are a top priority. Our compliance, information security and investigation teams work together to protect not only TransUnion, but also the customers and consumers that put their trust in us. External threats are monitored and evaluated to ensure internal controls are adjusted as needed to remain effective in a rapidly changing threat environment.

Global financial inclusion

We have long believed that a socially responsible company needs to leverage its values to expand opportunity wherever it can. Through partnerships with governments and lenders around the world, we’ve become a leader in global financial inclusion. By understanding the goals and challenges of our partners, we’re able to create alternative data programs that allow more people affordable access to credit, jump-starting economic development and driving the creation of middle classes where there were none.

Governance

Data quality is central to our culture. As TransUnion acquires new data sets and develops new technology and analytical capabilities, information management is critical to ensuring this data is accurate, relevant, timely, complete and securely available across services and platforms.

Our people

Our people

We aim to provide our people with challenging and meaningful work that makes a difference in their life and career. We encourage our associates to grow professionally and are committed to guiding individuals throughout their careers, no matter how their personal paths and professional interests change over time.

Our beliefs

Our beliefs are at the core of who we are. They guide our behavior, decision-making
and commitment to our customers and colleagues as a force for good.

Diversity and Inclusion

We embrace diversity and celebrate our differences to continually learn and grow together. We continue to provide opportunities for our associates to get involved and engaged in our diversity efforts. Together, we bring different backgrounds, experiences and insights that will help shape our company for the years to come.

In 2015, we welcomed the Veterans Alliance, a new Networking Resource Group (NRG), and the Diversity and Inclusion Forum, to further support our associates who share a common interest or sense of identity. These two groups joined our already established Community and Associate Services Team (CAST), TransUnion Network for Upcoming Professionals (TuneUp) and Women's Networking Resource Group (WNRG).

Career development

Our people find meaning in the work they do.

Whether our associates are just starting out in their careers or tenured in their position, they enjoy TransUnion’s flexible and dynamic work environment. Our associates are also encouraged to learn and develop in a variety of ways—from computer-based training modules to internal rotational opportunities, speaker and networking events and more.

A culture of growth and opportunity.

In 2015, we sponsored 58 associates for external learning through our tuition reimbursement program. Development of our people also translates into additional career opportunities. Last year, we promoted over 400 associates—nearly 10% of our workforce. What’s equally exciting is that 26% of our hires in 2015 were internal candidates, further supporting our culture of learning and opportunity.

Life at TU

  • Total You

    Total You
    Our expanded global wellness program, Total You, promotes all aspects of associate well-being, including physical, emotional, financial and social wellness. And our associates answered the call for a greater quality of life.

  • Associate Engagement

    Associate Engagement
    We encourage a culture of feedback and ask our associates to contribute their ideas and opinions in formal and informal channels. Feedback helps us get better and really focus in on items that are important to our people. In response to overall survey feedback, we added career programming and new benefits, and adopted a total rewards view of compensation and benefits for our associates.

  • Continued Education

    Continued Education
    We want our associates to grow their skills, learn new things and find meaning in the work they do. In addition to increasing our tuition reimbursement to $7,500 a year, we also offered six career workshops attended by over 1,200 associates. Workshops centered around four central themes: personal brand, career inspiration, building skills and TU Connections as they relate to our internal Networking Resource Groups.

“TransUnion’s Veterans Alliance is a very important initiative. It’s important that veterans who have succeeded in the business world mentor other veterans who are trying to enter the civilian workforce and help facilitate that transition. If there’s any way we can help, we should.”
- Jonathan McDonald, U.S. Marine and executive vice president, Government Information Solutions, TransUnion

"Over the last year, our HR team and D&I Forum have taken great strides to bring associates together, have meaningful conversations and create an environment where everyone can bring their whole self to work each and every day. Being the president of the D&I Forum has allowed me to peek behind the curtain and be so inspired by all the hard work TransUnion leadership puts into staying true to our brand. Information for Good for all.”
-Ebonee Thompson, account manager, Client Services, TransUnion

Our environment

We’re dedicated to a sustainable work environment.

We believe in leaving the world a better place environmentally. We’re energized that we can enact positive change and continually seek ways to control our impact.

As we store vast amounts of data for collection and analysis, this is a central focus of our sustainability strategy and where we see the most opportunity for reducing our carbon footprint. Our Facilities Engineering Team, comprised of 13 committed individuals, has spearheaded various successful energy-saving and equipment-recycling initiatives in our offices and data centers.

Our workplaces

Continuing our effort to renovate our offices with associates’ personal needs and our sustainability goals in mind, we renovated our Burlington, Ontario; Chicago; Crum Lynne, Pa.; Denver; Charlotte and Santiago, Chile offices, as well as began renovations in Atlanta and San Luis Obispo, Calif. Four additional facility renovations and moves are planned for 2016. We also provide our associates with the ability to work from home whenever necessary, saving on fuel and commute times. Additionally, we use immersive telepresence rooms in our largest offices to help reduce travel. Since implementing these changes, we have reduced international travel by 15%.

Our green data centers

We operate two data centers in Illinois: our legacy facility in Chicago and a newer facility in Northlake. Both facilities enable us to store and analyze new datasets that are necessary to successfully expand into new markets, affect change in emerging economies and enable brighter futures. We’ve applied the latest sustainable data center design principles to reduce our carbon footprint: free air cooling, hot aisle containment, variable frequency drives, environmental monitoring and occupancy sensor lighting.

Our future

We’re not sitting still.

We have much to be proud of as individuals and as a company. But it is not like us to rest on our accomplishments. We’re always looking to the future and envisioning how else we can further our mission and support those we care about. Smarter decisions, healthier bottom lines, stronger communities, personal empowerment, greater certainty, thriving economies and brighter futures can all be realized on a global scale through the information we deliver. And we’re not sitting still.