Contact Us

Contact Us

We want to help you achieve your goals by building a relationship with you.  Whether you’d like to meet us for the first time or discuss additional services, we’re available to discuss your unique challenges.

For consumers, please visit the TransUnion Personal: Contact Us page for phone numbers, mailing addresses, email addresses and more.

For businesses, please contact us using any of the methods below.

TransUnion Direct users

For general questions, password resets and support with our online application, visit our support center available 24/7 for your convenience.

TransUnion Revenue Manager users

For general questions and support specific to Revenue Manager call us at 888-396-8361, Monday - Friday, from 9 am - 4:30 pm EST.

New business clients

To learn more about our business solutions, complete the Request Information form or call us at 866-922-2100, Monday - Friday, 9 am - 4:30 pm EST.

If you have already been contacted by one of our representatives and received a registration code, our easy registration process guides you through each step to becoming a TransUnion customer. Can't remember your registration code? Contact your sales representative.

Existing business clients

Please contact your local TransUnion representative for any questions about our business solutions.  For further assistance, e-mail us at contactdesk@transunion.com.

International business users

To contact us about our business solutions available outside of the U.S., use the International Information Request form.

Automated inquiry business customers or vendors

For technical assistance with TU4.0 or TU4.1 formatting requirements or to automatically access our services (CPU to CPU inquiries), visit the Technical Services section for more details.

Data furnishers

To get answers to your electronic data reporting questions, visit our FAQs. If you need more information, e-mail us at CISEDT@transunion.com. Visit EDT Registration to sign up for EDT.

If you have experienced a security breach

Many state laws now require notification to a credit reporting company in the event of a data compromise. If your organization has recently experienced a data compromise, please contact the TransUnion Data Breach Reporting Hotline at 1-800-971-4307.

For information on ways TransUnion can assist you and your customers to mitigate potential losses and protect your brand and reputation, visit Fraud Response Services.

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