Process Flow Mapping

Watch your workflow become more efficient

Your collections processes have a lot of moving parts, so it's tough to find out where you can make adjusts to be more efficient. And that's if you can find the time to do it.

Find inefficiencies with free process flow mapping

Your solutions process integration map is a snapshot of how TransUnion can help improve workflow efficiency. It provides an inventory of your current processes as well as recommendations and outlined future states.

Current state flow starts at delinquency and spans across your entire collections lifecycle.

  • Initial data scrubs
  • Treatment strategy assignments
  • Skip-tracing workflows
  • Contact methods

Future state flow combines industry best practices and TransUnion solutions.

  • Leverages industry experts with real-world collections experience
  • Determines best use of TransUnion solutions based on customer priorities
  • Identifies ways to monitor the effectiveness of suggested solutions

4 easy steps to identify your best opportunities to improve workflow efficiency:

Step 1: Discovery

A detailed, one-hour session helps you become familiar with each facet of your collections processes.

Step 2: Current and future states

See how your workflow looks now and how it will look after enhancement.

Step 3: Dialogue

A one-hour session to confirm current state and discuss proposed adjustments.

Step 4: Delivery

Final proposed workflows presented within two weeks.

Your process flow mapping identifies potential enhancements to produce a more efficient workflow. Once implemented, TransUnion also assists with monitoring the effectiveness of your solution—at no cost to you.

Solution process integration, implementation and monitoring

From discovery to implementation to testing, TransUnion has you covered. Improve your collections processes starting today.

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