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Phone

We’re here to help

Our customer service representatives are available to assist you with the dispute process. If you have a recent copy of your TransUnion credit report in which you believe there is an inaccuracy, simply call toll-free at 1-800-916-8800.

Customer service representative are available to assist you Monday through Friday, 8:00 a.m. – 11:00 p.m. ET, excluding major holidays.

What you need

Before you place your call, make sure you have all of the necessary information on hand. Our representative will ask you to provide the following details:
  • Your TransUnion file number, if you already have a copy of your TransUnion Credit Report
  • Social Security number
  • Date of birth
  • Current address
  • Company name of the disputed item (as listed on your credit report)
  • Account number of the disputed item (as listed on your credit report)
  • Reason for your dispute (such as, it is not your account, or you have paid the debt)
  • Any corrections to your personal information (address, phone number, etc.)
CREDIT MONITORING
Manage your credit with unlimited access to your TransUnion Credit Report & Credit Score.
ONLINE CREDIT DISPUTES
Check Dispute Status
Get information about a current online dispute or view the results of a completed investigation.
Initiate a Dispute
Start the online credit dispute process to report an inaccuracy to TransUnion.