Data Breach Services

Respond to a data breach quickly, effectively and confidently with Data Breach Services from TransUnion

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Be ready for an incident before it occurs and ease the burden a breach can have on your organization

In 2015, 13.1 million Americans were victims of identity fraud. That’s a new victim every two seconds. It’s important to be proactive and not wait until a breach happens. Putting an actionable program in place not only gives you peace of mind, it allows you to react quickly and confidently should an event occur. Your ability to notify and assist impacted customers and get back to business as usual could make the difference between a solid recovery and your organization grinding to a halt. Our solutions can better prepare you for breach and fraud scenarios in advance and help you bounce back if they do transpire.

Our variety of product options promote your business’s well-being and business continuity while demonstrating a commitment to customer security.

Proactive Data Breach Services

Should a data breach or fraud event unfold, be ready to provide affected customers and employees instant online access to helpful resources. With this quickly deployed program, credit monitoring activation codes and customer communications are ready to distribute, right away. Your customers will also receive:

  • 24/7 Credit Monitoring (TransUnion or 3-Bureau)
  • UNLIMITED TransUnion Report & Score access
  • Optional, one-time 3-in-1 Credit Report & Score (online only with 3-Bureau Monitoring)
  • Up to $1 million in Identity Theft Insurance—no deductible; limitations and exclusions may apply
  • Tips, facts and in-depth articles from our Credit Education Center
  • UNLIMITED toll-free access to Identity Protection Specialists
  • Access to an Identity Restoration Program

Response Data Breach Services

Within 48 hours, your program will be up and running. Address a data breach or fraud event with:

  • Specialized telephone assistance, seamlessly integrated as a toll-free hotline, or warm transfer from our customer service professionals.
  • Customer notifications so that affected parties receive guidance in a timely manner.

Identity Restoration Services

In the unfortunate event a data breach leads to theft and fraud, address it fast with our Identity Restoration Program. We partner each victim with a specialized TransUnion team which:

  • Prepares an Identity Theft Victim’s Complaint and Affidavit form, sent to the victim with their credit report, Welcome Packet and educational materials
  • Works closely with victims to identify the best course of action and adds a fraud alert to all credit bureau files, if needed
  • Helps initiate disputes and acts as an intermediary with financial institutions and credit bureaus

Education Services

Arming consumers with information about protecting their identities can be an important step in preventing identity theft and fraud from occurring or reoccurring. Consumers can receive preventative credit education and identity resolution information, including steps to take if they think they’ve become victims of identity theft or fraud. These added benefits enhance your customers’ overall experience.

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