TransUnion Property Management Summit Overview

TransUnion
Article11/30/2018

In September, TransUnion held its sixth annual Property Management Summit in Chicago with the theme Powering Transformation. The Customer Focused Revolution was the center point for discussions on emerging trends, industry insights and key business questions shaping the multi-family industry.

Intentionally limited to no more than 50 guests, the Summit was designed to create a unique experience where interactions and ideas were exchanged with speakers and peers on a deeper level. In fact, one attendee stated, "The smaller size facilitated more intimate conversations with other industry leaders.”

With two days of thought-provoking content, sessions covered relevant and timely topics, including:

  • Business Intelligence: The New NOI Driver
  • Transforming Property Management With Technology; the Adoption of Best Practices From Single-Family to Multi-Family
  • The Reinvention of Recruiting Practices to Attract and Retain Top Talent
  • Is Your Fraud Management Strategy Advanced Enough to Outsmart and Outplay Fraudsters?

Attendees shared sentiments, such as, “The Summit provided great perspective on how different companies are changing to retain and bring in talent,” and “The agenda was packed with visionary topics and thoughtful speakers.”

In addition, attendees got a sneak peek into current TransUnion research and best practices across multi-family business and other industries.

With the customer in the driver’s seat, today’s customer experience steers business strategy. Traditional approaches are now seen as outdated, causing businesses across all industries to recognize the critical need for a more customer-focused approach.

Summit attendees walked away with valuable insights and key takeaways, including:

  • Fraud is an emerging and pervasive issue in the industry and implementing an identity management solution is more important than ever
  • Business intelligence is all the more crucial in making paramount, operational decisions
  • Managing a company’s online social presence is vital to a business’ reputation and success

 “I decided to attend the TransUnion Property Management Summit based on the materials provided in years past. This is my third year attending and they’ve always had strong content and thought-provoking ideas. In addition, it’s provided a great opportunity to network with my peers to discuss current trends and issues in the industry.”

Property Management Summit Videos

  • Landscape Image

    State of TransUnion

    Speaker:
    Mike Doherty, Senior Vice President, Rental Screening Solutions, TransUnion

  • Landscape Image

    An Introduction to the Consumer First Era From Traditional Financial Services to the FinTech Disruptors

    Speaker:
    Matt Komos, Vice President, U.S. Financial Services Research and Consulting, TransUnion
    Vidur Gupta, Founder, Beekin

  • Landscape Image

    Transforming Property Management With Technology; the Adoption of Best Practices From Single-Family to Multi-Family

    Moderator:
    Michael Travalini, President of Residential Services, SMS Assist

    Panelists:
    Doug Brien, Co-Founder and CEO, Mynd
    Joe Florczak, Senior Vice President of Operations, Home Partners of America
    Marco Vartanian, Executive Vice President of Management and Leasing, Invitation Homes

  • Landscape Image

    Leverage Rent Payment Reporting to Change How You Screen Applicants

    Speaker:
    Michael Lim, Senior Director of Housing and Automotive Finance Analytics, U.S. Information Services, TransUnion

  • Landscape Image

    Are Short-Term Rentals Ready for Primetime?

    Moderator:
    Chris Herndon, Co-Founder and Co-CEO, The Guild

    Panelists:
    Eric Broughton, Co-Founder and CEO, ApartmentJet
    Girish Gehani, Chief Operating Officer, Trilogy
    Ken Veltri, Senior Vice President, Asset Management, AMLI Residential

  • Landscape Image

    The Reinvention of Recruiting Practices to Attract and Retain Top Talent

    Speakers:
    Anne Leyden, Executive Vice President of Human Resources, TransUnion
    Rachel Sullivan, Vice President of Talent, TransUnion

  • Landscape Image

    Business Intelligence: The New NOI Driver

    Moderator:
    Blerim Zeqiri, CEO & Co-Founder, BI:Radix

    Panelists:
    Stephanie Brock, President, US Residential
    David Ohlrich, President of Property Management, KETTLER
    Tim Reardon, Chief Operating Officer, Bridge Property Management
    Jon Tullo, Executive Director, Alliance Residential

  • Landscape Image

    Is Your Fraud Management Strategy Advanced Enough to Outsmart and Outplay Fraudsters?

    Speakers:
    Maitri Johnson, Vice President of Multi-Family, TransUnion
    Patience Hackler, Associate Business Manager, Multi-Family, TransUnion
    Scott Sheehan, Vice President of Marketing Communications, TransUnion

  • Landscape Image

    Customer Satisfaction in a Social World can be a Winner or a Killer

    Speakers:
    Joseph Batdorf, Founder, J Turner Research
    Nitin Agarwal, Senior Director of Research and Analytics, J Turner Research

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