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TransUnion’s commitment to racial justice

Chris Cartwright, President and CEO
Blog Post09/03/2020
Business
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Over the past several months, I’ve shared with TransUnion employees my commitment to making our company more diverse and inclusive. With each day that goes by, my resolve to this commitment grows. As this remains a repeated, systemic issue, I want to share those commitments more broadly.

As a major employer, we have many opportunities at TransUnion to act for change. My first priority is to ensure our company is a place where all colleagues have equal access to professional growth opportunities and can come to work every day as their authentic selves. Through listening to feedback from my colleagues, I know we have more work to do to make that happen.

As such, I made the following commitments:

  • We will not tolerate racism. It has no place at TransUnion.
  • We will become a more diverse company through how we hire, promote and retain our Black colleagues and other under-represented groups.
  • We will improve transparency around promotions and pay.
  • We will increase our training, starting with our managers, and each of us will undertake unconscious bias training this year.
  • We will listen and learn from each other and survey our associates regularly to measure our progress.


After establishing these commitments, we moved quickly to initiate dialog and training. Starting with our top leaders across the company, we took them through a critical session on Getting Comfortable Talking about Race & Equity. We then asked all managers across the globe to attend a three-part series to learn more about race, bias and themselves, and how to build more inclusive teams. The aforementioned unconscious bias training will follow later this fall.

As conversations continued, it became clear that we would benefit from additional leaders with sharp focus on our diversity and inclusion practices. We announced the appointment of Teedra Bernard as Chief Talent and Diversity Officer earlier this month. Teedra will be responsible for all of our talent functions and ensure a diversity and inclusion lens is present in everything we do.

We also launched a Total Impact Task Force as the centerpiece of our activities to support racial and social justice. This task force will bring fresh perspective on the impact that TU brings, through our enterprise, products and partnerships, on the many communities that we serve. We are connecting all of our efforts to ensure TU’s values for social good are upheld throughout the organization.

Finally, I recently signed the CEO Action for Diversity & Inclusion™ pledge, reaffirming our commitments. This pledge is the largest CEO-driven business commitment to advance diversity and inclusion within the workplace, and I’m proud for TransUnion to join the more than 1,000 other companies taking part. Together, we can learn, share our experiences and insights, and take action and make changes within our companies.

My commitment to make real change at TransUnion is underscored by our people, who have willingly shared their experiences to help us learn, understand and grow. I am grateful to them for having the courage and candor to have difficult conversations with me and my executive team and to help shape our steps. I’m proud of the actions we’ve taken to date, and I look forward to continuing on this journey together.

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