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Disputes and Fraud

When you’re a victim of fraud, it can be surprising and frustrating. We’re here to help you through it. Disputing fraudulent information is one of the steps you can take to respond to identity theft.

  • First, secure your information by adding a credit freeze and/or fraud alert to your report
  • Then report the fraud to the FTC at identitytheft.gov and your local law enforcement
  • You’ll receive documentation from the FTC and law enforcement after reporting the fraud; that paperwork can help you through the dispute process

What happens after I report fraud to the FTC?

Identity theft is a serious crime. After you report the fraud, you’ll likely receive documentation from both the FTC and local law enforcement.

Keep these documents. When you contact TransUnion to dispute the fraudulent information, submitting them will help our agents complete the dispute process.

What else can I do to protect myself from fraud?

  • Review your credit report for unusual activity with free weekly credit reports through April 20, 2022 at annualcreditreport.com
  • Use secure passwords and be aware of phishing phone calls, text messages and emails
  • Protect your credit report with a credit freeze and/or fraud alert

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