TransUnion

Corporate Social Responsibility

Download the 2016 CSR Report

Information for Good^SM

"As a risk and information solutions company, TransUnion has analytical capabilities and information that help businesses make more informed decisions and consumers gain access to products and services. We believe in using information to help people make better decisions that can transform their lives and fuel thriving economies around the world. We call this Information for Good^SM."

Jim Peck
President and CEO, TransUnion

Our Company

Leveraging information to create life-changing opportunities

Information is a powerful tool that can unlock potential and opportunity for businesses and communities around the world. At TransUnion, we believe in using Information for Good℠, and our success as a global leader in information solutions means we're able to help advance financial inclusion.

Our Mission

To help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions, and enabling consumers to understand and manage their personal information.

We're a force for good

We believe data has the power to improve and protect lives and help economies thrive. With access to vast repositories of information, we deliver it in ways that allow businesses and consumers to make decisions with confidence—that’s our job.

GoodWorks@TU

GoodWorks@TU service mission

Support brighter futures for vulnerable populations around the world by advancing financial inclusion, education and child protection.

Three tiers of support

We support GoodWorks@TU through companywide partnerships, local activities and supporting individual activities that our associates care about.

Volunteer of the Year

This award recognizes and celebrates associates who are giving back around the world, and we’re proud of the incredible work being done to build stronger communities. Read about our 2016 Volunteer of the Year, Ibrahima Diallo, and honorable mention winners Rodgers Lungu and Mark Pfefferman in the full report.

See a few examples of how we’re supporting our service mission around the world.

In the U.S., we support financial education through work with Credit Abuse Resistance Education (CARE) and Junior Achievement. In addition, we're supporting the Child Rescue Coalitions’ efforts to use information to protect children and supporting several education initiative.

In India, we sponsor the education of 300 girls from tribal communities where literacy rates are at 3%, including support for education, room and board, medical care and other expenses.

In South Africa, we support education by volunteering with the Vuleka primary school, including support for homework and mentoring.

An unwavering commitment to protecting information

Data stewardship

We think about information as a tool to help people accomplish their goals. As a result of our work, we drive opportunity for businesses, economies and people around the world. To ensure that we remain vigilant stewards of data, we act with care and responsibility with the data we source, analyze and protect.

Information security

Information security and data protection are a top priority. Our compliance, information security and investigation teams work together to protect customers and consumers that put their trust in us. Threats are monitored and evaluated to ensure internal controls are adjusted as needed to remain effective in a rapidly changing threat environment.

Governance

Data quality is central to our culture. As TransUnion acquires new data sets and develops new technology and analytical capabilities, information management is critical to ensuring this data is accurate, relevant, timely, complete and securely available across services and platforms.

Our commitment

At TransUnion, we’re committed to making a difference. We want to leave an impact on the consumers and businesses we serve across the globe, and it’s because of the passion and hard work of our people that we’re able to do just that. We’re dedicated to creating brighter futures for associates by giving them the resources to succeed in their current roles, the tools needed to grow their careers and an encouraging environment where they feel empowered.

Our beliefs

Our beliefs are at the core of who we are. They guide our behavior, decision-making and commitment to our customers and colleagues as a force for good.

Life at TU

We pride ourselves on having a culture that is welcoming, energetic and innovative. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe—because the better we are together, the greater impact we can make on the world.

Total You
Associate engagement
Work/life balance

Total You

In 2016, we expanded our global wellness program, Total You, to promote all aspects of associate well-being, including physical, emotional, financial and social wellness.

Associate engagement

We encourage a culture of ongoing feedback and ask our associates to contribute their ideas and opinions in a number of ways. We value their feedback, because it helps us focus on what truly matters to our people and invest in the right priorities to make TransUnion an even greater place to work.

Work/life balance

We offer flexible and remote work arrangements, helping our associates to balance the many interests and obligations they have outside of work. We also provide generous paid time off to allow our associates to refresh, relax and enjoy time away from the office.

Diversity & Inclusion

FUTURO and Out and About joined CAST, the Diversity and Inclusion Forum, TransUnion Network for Upcoming Professionals, Veterans Alliance and Women’s Networking Resource Group in 2016.

FUTURO’s mission is to enable the Hispanic community at TransUnion in building connections, promoting professional development and creating opportunities.

Career development

Our people find meaning in the work they do

We want the individuals who help our customers realize their potential—our people—to uncover the same capabilities within themselves. That’s why we aim to provide our associates with challenging, meaningful work, opportunities to learn and develop new skills, and an understanding of the value they personally contribute to our collective success.

Career management

In 2016, we made a serious investment in associates’ career development when we hired a dedicated, in-house career advisor to help equip our people with the tools they need to own and advance their careers at TU.

Developing successful managers

At every level, managers play a crucial role in leading our people, and in turn, driving our mission forward each and every day. In 2016, we launched three training programs to equip managers with the critical skills they need to manage others successfully.

Enhancing our new hire experience

Whether associates have been here for one day or three months, our goal is to provide them with the resources they need to assimilate into our company with ease. In 2016, we implemented changes to our onboarding program in order to enhance the experience for new associates.

Internship program

Each year, we hire talented undergraduate and graduate students as part of our 12-week summer internship program. During their time at TU, our interns work alongside experienced associates to gain valuable, hands-on work experience in their chosen field, develop business acumen and contribute their talents. In 2016, we welcomed 77 interns across the U.S.

Our Environment

Workplaces

In 2013, we began an effort to renovate our offices with associates’ personal needs and our sustainability goals in mind, completing 11 offices to date. Among other results, these changes help us reduce electricity usage by bringing natural light into the workspace and adding sensor lights throughout the facility.

Electronic recycling and reuse

In 2016, we sent thousands of computers and other pieces of electronic equipment to be recycled or earmarked for reuse.

Green data centers

In 2016, we generated a carbon footprint offset using economizer cooling of approximately 445,061 lbs. This equates to driving a compact car approximately 756,907 miles (assuming 39 mpg). Further, the energy offset of operating in economizer cooling equates to the annual power consumption of 50 average households.

Our efforts had the following impact on the environment

solid waste saved from the landfill

energy saved

tons total carbon saved

Information for Good^SM to create opportunities

Through the course of business, we interact with many different customers, consumers and partners, and pride ourselves on delivering the same experience through all our touch points. We have much to be proud of, and are always looking to the future to envision how else we can further our mission and support those we care about. Smarter decisions, healthier bottom lines, stronger communities, personal empowerment, greater certainty, thriving economies and brighter futures can all be realized on a global scale through one TransUnion.

Using Information for Good to create opportunities

Read our 2015 CSR report
Read our 2014 CSR report