Get answers to the most frequently asked questions.

How does TransUnion receive public record information?

TransUnion obtains public record information from U.S. courts. For questions regarding public records, please contact your Data Reporting Representative or the TransUnion Service Desk at (800) 813-5604.

How often does public record information get reported?

Public Record information is received 5 days a week.

Which courts does TransUnion receive public record information from?

Public records are obtained from federal bankruptcy courts as well as state-level courts.

Who can I contact if I have a question about why a public record or judgment filed against a consumer has not updated, does not appear, or does not appear correctly on a credit report?

Please contact your Data Reporting Representative or the TransUnion Service Desk at (800) 813-5604.

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