Consumer Financial Hardship Study

The impact due to COVID-19

We’re conducting global Consumer Financial Hardship studies to better understand how consumers are being impacted financially by the COVID-19 health crisis. As results come in, we’ll continue to provide explanations of our findings and visual representations of the data.

Latest U.S. Report

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This online survey of 2,059 adults was conducted June 30, 2020, by TransUnion in partnership with 3rd party research provider Qualtrics® Research-Services. The current wave data is compared to the previous wave, which was conducted May 28 – 29, 2020 among 2,086 adults. Adults 18 years of age and older residing in the United States were surveyed using an online research panel method across a combination of computer, mobile and tablet devices. Survey questions were administered in English. All states are represented in the study survey responses. To ensure general population sample representativeness across United States resident demographics, the survey included quotas to balance responses to the census statistics on the dimensions of age, gender, household income, race and region. Generations are defined as follows: Gen Z, born 1995 – 2002; Millennials, born 1980 – 1994; Gen X, born 1965 – 1979 and Baby Boomers, born 1944 – 1964. Restriction levels are self-reported based on the following definitions: major restrictions — only essential businesses are allowed to be open, restaurants and bars may not seat patrons, and large public gatherings are not permitted; moderate restrictions — some non-essential businesses may open with limited capacity, while others, like bars and gyms, remain closed, and large public gatherings are not permitted; minor restrictions — most businesses may open with limited capacity, and there are limits on public gatherings. The research results are unweighted and statistically significant at a 95% confidence level within ±2.16 percentage points based on calculated error margin.


Latest U.S. Reports

Detailed results from our study.

 Wave Ten Report
Wave Ten
Wave Ten Report
 Wave Nine Report
Wave Nine
Wave Nine Report
 Wave Eight Report
Wave Eight
Wave Eight Report
 Wave Seven Report
Wave Seven
Wave Seven Report
 Wave Six Report
Wave Six
Wave Six Report
 Wave Five Report
Wave Five
Wave Five Report
 Wave Four Report
Wave Four
Wave Four Report
Wave Three Report
Wave Three
Wave Three Report
 Wave Two Report
Wave Two
Wave Two Report

Latest U.S. Infographics

Visual highlights of our results.

Wave Ten Infographic
Wave Ten
Wave Ten Infographic
Wave Nine Infographic
Wave Nine
Wave Nine Infographic
Wave Eight Infographic
Wave Eight
Wave Eight Infographic
Wave Seven Infographic
Wave Seven
Wave Seven Infographic
Week Six Infographic
Wave Six
Wave Six Infographic
Wave Five Infographic
Wave Five
Wave Five Infographic
Wave Four Infographic
Wave Four
Wave Four Infographic
Wave Three Infographic
Wave Three
Wave Three Infographic
 Wave Two Infographic
Wave Two
Wave Two Infographic
Wave One Infographic
Wave One
Wave One Infographic

Global COVID-19 Consumer Financial Hardship Study Report

TransUnion has studied the financial impact of COVID-19 across five continents to provide a global view of the economic hardship being endured by consumers. This report aims to provide important understanding at this crucial stage of the pandemic.

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