Consumer Financial Hardship Study
The impact due to COVID-19
We’re conducting global Consumer Financial Hardship studies to better understand how consumers are being impacted financially by the COVID-19 health crisis. As results come in, we’ll continue to provide explanations of our findings and visual representations of the data.
This online survey of 3,100 adults was conducted November 30, 2020, by TransUnion in partnership with 3rd party research provider Qualtrics® Research-Services. The current wave data is compared to the previous wave, which was conducted October 28, 2020, among 3,100 adults. Adults 18 years of age and older residing in the United States were surveyed using an online research panel method across a combination of computer, mobile and tablet devices. Survey questions were administered in English. All states are represented in the study survey responses. To ensure general population sample representativeness across United States resident demographics, the survey included quotas to balance responses to the census statistics on the dimensions of age, gender, household income, race and region. Generations are defined as follows: Gen Z, born 1995 – 2002; Millennials, born 1980 – 1994; Gen X, born 1965 – 1979 and Baby Boomers, born 1944 – 1964. These research results are unweighted and statistically significant at a 95% confidence level within ±1.76 percentage points based on calculated error margin.
Latest U.S. Reports
Detailed results from our study.
Latest U.S. Infographics
Visual highlights of our results.
Global COVID-19 Consumer Financial Hardship Study Report
TransUnion has studied the financial impact of COVID-19 across five continents to provide a global view of the economic hardship being endured by consumers. This report aims to provide important understanding at this crucial stage of the pandemic.
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