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Hurricane Resources

If you’ve been affected by a recent hurricane and are concerned about how it may impact your credit, TransUnion is here to help. Learn more about what you can do to protect your TransUnion credit report and how to contact us for hurricane-related support.

You can also use the Consumer Financial Protection Bureau’s guide to learn more about how to handle your finances before, during and after a disaster or emergency.

Support for Hurricane Ian and Hurricane Fiona Victims

Contact us using your preferred method below for assistance with the following:

When speaking with an agent or in any correspondence, please let us know that you have been affected by a hurricane so that we may handle your issue accordingly.

If you would like to perform any of the above actions by mail, you can do so by mailing a written request that includes your name, address and Social Security number to the following address:

TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016

For consumers in Puerto Rico: Please note that the walk-up facility at City View Plaza I, in Guaynabo, is currently open from 8:30 a.m.-3:00 p.m.

What You Need to Know:

The credit scores provided are based on the VantageScore® 3.0 model.  Lenders use a variety of credit scores and are likely to use a credit score different from VantageScore® 3.0 to assess your creditworthiness.

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