Respond to the impacts and uncertainties of COVID-19 with these resources

TransUnion Healthcare stands prepared to support you and those you serve

Thank you to all the healthcare professionals working at the forefront of the COVID-19 pandemic. This page is your resource for patient and consumer insights and revenue cycle management strategies to help address the new challenges now facing the healthcare industry.

Helping you recover from the COVID-19 crisis

hospital visit volumes remained below pre-covid-19 levels through dec 2020

Press Release - Jan. 28, 2021

Hospital Visit Volumes Unlikely to Return to Pre-COVID-19 Levels in 2021

The latest analysis found hospital visits stagnated in the last 25 weeks of 2020 and will likely remain at lower levels in 2021 due to factors including the number of COVID-19 cases, elective procedure deferrals, vaccine roll-out and executive orders.

hospital visits volume plateaued october 25-31

Press Release - November 19, 2020

Hospital Visit Recovery Remains Flat as Telehealth Popularity Grows

Our ongoing analysis indicates hospital recovery stayed consistent through late October after plateauing in July. As volumes stagnate, patient preferences indicate telehealth use is likely here to stay during COVID-19 and beyond.

59% of patients defferred non-COVID-19 related medical care since March 2020

Press Release - Oct. 21, 2020

New survey findings reveal healthcare consumerism and price transparency remain important

Our second annual patient survey uncovered how the patient financial experience has shifted in the last year, as well as how COVID-19 impacted the way patients are seeking medical care.

Press Release - Sept. 15, 2020

Ongoing COVID-19 Challenges Slow Hospital Visit Recovery to a Standstill

The enduring impacts of COVID-19 continue to weigh on patients, and our latest analysis indicates emergency department and inpatient visits stagnated through the third week of August, while outpatient visits have returned to nearly normal levels.

Press Release - Jan. 28, 2021
Press Release - November 19, 2020
Press Release - Oct. 21, 2020
Press Release - Sept. 15, 2020

Health Plans

Explore how the crisis is impacting payers and learn what effects this will have on members and your business.

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Respond to the impacts and uncertainties of COVID-19 with these resources

TransUnion Healthcare stands prepared to support you and those you serve

Helping you recover from the COVID-19 crisis

Press Release - Jan. 28, 2021

Hospital Visit Volumes Unlikely to Return to Pre-COVID-19 Levels in 2021

Press Release - November 19, 2020

Hospital Visit Recovery Remains Flat as Telehealth Popularity Grows

Press Release - Oct. 21, 2020

New survey findings reveal healthcare consumerism and price transparency remain important

Press Release - Sept. 15, 2020

Ongoing COVID-19 Challenges Slow Hospital Visit Recovery to a Standstill

Health Plans

Explore how the crisis is impacting payers and learn what effects this will have on members and your business.

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