Economic distress caused by the COVID-19 pandemic is affecting insurers in fundamental ways. Changing consumer behavior due to stay-at-home orders and the subsequent reopening of local economies will strain carriers’ ability to quantify risk across the customer lifecycle.
We’re here to help you overcome challenges. Below you’ll find consumer insights, and strategies for navigating the public health and economic crisis.
Adapt to changes brought on by COVID-19 to protect customers and employees while addressing evolving business needs.
Get our perspective on how the shifting economic environment is impacting insurance carriers, brokers and aggregators.
Changing consumer behavior in response to COVID-19 can impact the risk of loss. Learn what you can do to maximize policyholder engagement and gain more insight into occupants as short-term stay-at-home orders and longer-term changes in at-home working take place.
Consumers are feeling financial stress and want to limit potential exposure to COVID-19. To meet customer needs, life insurers should prioritize their shift to accelerated underwriting.