CSP Checklist for STIR/SHAKEN Implementation

The U.S. Federal TRACED Act and an order from the Federal Communications Commission (FCC) mandated that service providers must implement STIR/SHAKEN call authentication and/or a robocall mitigation solution by June 30, 2021. 

Facilities-based small service providers are required to implement STIR/SHAKEN by June 30, 2023. In addition, they must implement a mitigation program to protect their customers from illegal robocalls.

• Implementation of STIR/SHAKEN is a multi-step process.
• Most of the major voice carriers have already implemented STIR/SHAKEN, most U.S. phone numbers are already in the ecosystem.
• If you delay, your subscribers’ calls may be mistakenly labeled as spam, and possibly blocked.
• All carriers must certify what actions they’ve taken re STIR/SHAKEN and/or robocall mitigation in the FCC’s Robocall Mitigation Database – or their calls may be blocked