Communications service providers (CSPs) of all sizes were tasked with implementing STIR/SHAKEN call authentication and robocall mitigation solutions by June 2021. They also had to file certifications in the FCC’s new Robocall Mitigation Database about what actions they took.
After September 28, 2021, intermediate and terminating CSPs also had to block calls from service providers that aren’t listed in the database. The result? Some subscribers may be unable to complete calls. With multiple reports issued by the Federal Communications Commission (FCC), it’s tough to keep up with the latest rules and regulations.
We put together the top eight robocall mitigation FAQs with answers from our industry experts to help you address requirements:
Download the FAQs today!