Accelerate claim resolution with up-to-date status information
Unnecessary time and money can be spent obtaining healthcare insurance claim status information.
TransUnion Healthcare’s Claim Status solution provides immediate, detailed information related to the receipt, processing and subsequent adjudication of submitted claims. With this information, claims can be efficiently segmented — ensuring work is only done on the accounts that need attention.
Our Claim Status solution helps expand your service and offerings to healthcare clients so you can create stronger customer relationships and accelerate revenue growth.
It takes, on average, 13 minutes to manually obtain claim status from payer websites or on phone calls for each claim — costing your provider clients up to $5.26 per transaction.
Claim status inquiries (ASC X12N 276/277) are being used in greater numbers to obtain the status of claims, increasing the per-member transaction count to six inquiries in 2017 from three in 2016, per CAQH 2017 Index.
430+ payer connections, representing 75% of covered lives
99.9+% uptime backed by strong technology infrastructure and hot-hot failover capabilities
98% customer service approval rating
A Better Patient Experience Benefits Everyone
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