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Self-Pay Collections

Streamline the collections process and improve cash flow

Our complete, self-pay collections solution identifies accounts that will pay — from patient and payer — which in turn improves cash flow and overall collections yield. It only requires one data input file and is able to:

Increase reimbursement by identifying commercial, Medicare and/or Medicaid eligibility on self-pay accounts missed during patient access

Reduce fraud and returned mail expenses by verifying patient contact information

Assist with 501(r) reporting requirements by identifying which self-pay accounts can be segmented for collections vs. presumptively qualified for charity care

Reduce bad debt by determining charity care from bad debt based on estimated percent of Federal Poverty Level (FPL)

Determine a patient’s likelihood of payment with propensity to pay

Reduce overall vendor contingency fees by keeping more accounts in-house

*According to Kaiser Health Tracking Poll in 2017
**TransUnion Healthcare Proprietary Data

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