Self-Pay Collections
Streamline the collections process and improve cash flow
TransUnion Healthcare’s solution combines our industry-leading insurance discovery and patient financial clearance capabilities to increase collections on self-pay and balance-after-insurance accounts.
Our complete, self-pay collections solution identifies accounts that will pay — from patient and payer — which in turn improves cash flow and overall collections yield. It only requires one data input file and is able to:
Increase reimbursement by identifying commercial, Medicare and/or Medicaid eligibility on self-pay accounts missed during patient access
Reduce fraud and returned mail expenses by verifying patient contact information
Assist with 501(r) reporting requirements by identifying which self-pay accounts can be segmented for collections vs. presumptively qualified for charity care
Reduce bad debt by determining charity care from bad debt based on estimated percent of Federal Poverty Level (FPL)
Determine a patient’s likelihood of payment with propensity to pay
Reduce overall vendor contingency fees by keeping more accounts in-house
45% of Americans said they'd have a difficult time paying an unexpected $500 medical bill*
19% of Americans said they wouldn't be able to pay an unexpected $500 medical bill at all*
30% of self-pay accounts will generate over 80% of cash collected**
*According to Kaiser Health Tracking Poll in 2017
**TransUnion Healthcare Proprietary Data
Optimizing the Patient Bill Lifecycle: Best Practices for Billing and Collection Policies
Four Simple Benchmarking Tips to Assess Payments and Billing
Tying it All Together: Data, Process and Technology to Support Optimal Medicare Reimbursement
Medicare Claims Coding: Managing the Post-ICD-10 Revenue Cycle
