Self-Pay Collections Solutions

Optimize revenue recovery by using data and analytics at multiple points in the patient account life cycle

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Get the data and analytics you need to increase cash collections, reduce bad debt and lower cost-to-collect

With patients owing more and more in out-of-pocket costs, your ability to efficiently collect balance-after-insurance and reduce bad debt becomes even more critical. TransUnion offers a suite of self-pay collections solutions that leverage credit and non-credit data sources, highly predictive decisioning models, and account segmentation tools to improve staff productivity and ensure collection treatment strategies are tailored to the patient’s unique financial situation.

Additionally, our solutions help you comply with 501(r) reporting requirements by enabling your collectors to identify which self-pay accounts can be segmented for collections and which accounts can be presumptively qualified for charity care.

With patients taking on more financial responsibility for medical costs, providers are under pressure to make smarter decisions that improve collections and reduce bad debt. And the key to making smarter decisions is more intelligent data.

  • Identity Verification

    Easily confirm patient contact information

    Reduce your returned mail expenses

  • Financial Aid

    Determine presumptive charity care

    Balance your community benefit

  • Propensity to Pay

    Rank self-pay accounts by likelihood of payment

    Allocate billing staff resources more efficiently

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