Segmenting accounts is a necessary part of your collections recovery process. Every debt portfolio contains specialized inventory that should be handled with care. Risk mitigation and profitability depend on effectively determining which accounts to avoid and which are considered uncollectable, so you can spend your resources on accounts you can collect from.
Whether dealing with consumers due to litigious history or those protected by federal laws concerning bankruptcy or military service, making uninformed decisions can damage your organization – in some cases, beyond repair.
Scrub your accounts with TransUnion’s inventory segmentation solutions to yield powerful insights into consumers that fall into the following categories:
More than ever, it’s critical to stay informed regarding your debt portfolio. With a single input file, our segmentation solutions can be customized to mitigate risk, expedite new business, and segment for prioritization and compliance purposes.
“Third-party debt collectors have the burden of segmenting the inventory they're entrusted with. Bankruptcy and probate, active military, lawsuit history—these are very specific buckets of consumer behavior that all rely on targeted and highly skilled collection strategies. Being able to segment the 20% or so of that portfolio that needs a dedicated, highly skilled collection strategy, is extremely important to the risk mitigation and profitability of a third-party agency.”
- Peter Ghiselli, Vice President, Third-Party Collections, TransUnion
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