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Watch: A Shift in the Consumer Payment Hierarchy

What consequences do lenders face as consumers change which debt they pay first

For many years, consumers tended to prioritize paying personal loans over credit card debts. That all changed during the COVID-19 pandemic. See how and why the payment hierarchy changed, and learn what actions lenders should take now.

New report uncovers four trends

For more information about consumer payment hierarchies, read our full report with analysis of consumer credit card and personal loan data in Canada, Colombia, India, South Africa and the United States.

If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please visit our Customer Support Center for assistance.

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