Better member health outcomes and reduced costs are imperative to operational sustainability. With this in mind, comprehensive and validated data is critical for payers to have a holistic picture of a member’s social, clinical and financial situation, particularly considering the increased financial pressures due to COVID-19.
This session dives into the importance of:
- Identifying socioeconomic risk factors, alongside clinical and claims information, to build and sustain successful programs
- Attaching socioeconomic risk to wellness and financial opportunity and evaluating the impact this has to members and the plan
- Tracking and adapting intervention programs based on specific care and cost-saving metrics to prove ROI and efficiencies