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Balancing Good Constituent Experiences with the Need for Increased Security

The more complex and in demand online federal services become, the more difficult it is to offer both a good customer experience and effective security. A recent Ponemon Institute study commissioned by TransUnion points to the need for agencies to improve these efforts. TransUnion’s Stuart Levy, Senior Director of Identity, Public Sector, sat down with Tom Temlin on the Federal Drive on Federal News Network to discuss. Click the link below to listen to the podcast.

For more details on our Public Sector fraud study – Building Trusted Online Government Services — click here.

If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please visit our Customer Support Center for assistance.

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