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Discover Ways to Assess Consumers Who Have Used Relief Programs

The CARES Act gave consumers financial relief during the COVID-19 pandemic and placed the brakes on reporting negative payment statuses. Together, these measures helped prevent a considerable drop in credit scores.

Now, lenders need to shift how they assess consumers who used hardship programs. Watch our video to learn how.

If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please visit our Customer Support Center for assistance.

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