Duration: 60 minutes
Join Aite Group Research Director Julie Conroy and TransUnion’s Identity Management Senior Director, Colin Carvey as they discuss the current state of fraud and the challenge of improving fraud detection while maintaining a seamless, user-friendly customer experience.
Aite Research Group
As Research Director of Aite Group’s Retail Banking & Payments practice, Julie Conroy covers fraud, data security, and anti-money laundering issues. She has more than a decade of hands-on product management experience working with financial institutions, payments processors, and risk management companies, including a number of years leading the product team at Early Warning Services. Julie is often quoted in numerous media outlets, including The Wall Street Journal, U.S News and World Report, American Banker, and the New York Times. Julie is fluent in Spanish and holds an M.A. in International Policy from the Monterey Institute of International Studies and a B.A. in Business Administration from the Michigan State University Honors College.
VP, Identity Solutions
Colin Carvey is senior director, identity management products at TransUnion. In that role, he oversees the creation and delivery of products that use analytics to help complex organizations quickly tell good customers and transactions from the bad. Recruited in part due to his record of accomplishment and drive, Colin has over 20 years of experience at scale lenders including HSBC and CapitalOne, and is enjoying his immersion into the complexities of fraud management. Colin’s experience spans functions ranging from fraud management to customer acquisition to creative design. In addition to gaining an uncommonly broad perspective on the workings of a complex financial services firm, Colin has routinely applied a creative lens to challenges and has returned millions of dollars to top and bottom-line growth.