Healthcare Consumerism: Using Smart Technology to Improve the Patient Experience

Patient satisfaction—it's so important yet so difficult to improve. To make a difference, hospitals need to take a closer look at billing and payment processes. In this webinar replay, we’ll cover:

• The market factors driving consumerism in healthcare—and how the shift directly impacts your revenue
• Three major reasons you should be prioritizing patient billing satisfaction
• Steps to design a workflow that empowers your revenue cycle staff to have more meaningful conversations with patients
• Smart technologies that can drive more revenue, improve the patient experience and build loyalty in your brand