Search
Contact Us

The State of Third-Party Collections 2019: Challenges, Trends and Innovations

TransUnion Third-Party Collections
Webinar12/16/2019
Business

Recovery Roundup Web Series

On-demand panel discussion
Duration: 1 HR 11 MIN

 

The third-party debt collection industry is at a crossroads: Either modernize and adopt a consumer-centric approach or continue to face headwinds. While third-party collectors may find obstacles along the road ahead, there are also opportunities — if you know where to look.

Join TransUnion’s Javier Alvarado for a deep dive into our first-ever annual report focusing exclusively on third-party debt collection: The State of Third-Party Collections 2019: Challenges, Trends and Innovations

Key takeaways include:

  • How compliance and regulation has made it tough to innovate.
  • Brace yourself: The biggest expense for firms is expected to grow.
  • The new, more effective consumer communication channels collectors are exploring as they await guidelines from the CFPB.
  • Skip tracing? Batching? Speech analytics? The technologies forward-thinking agencies are deploying.
Contact us

* Required field