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Ensuring the Personal Cyber Protection of Executives and Their Families

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Key takeaways:

  • Weak cyber protection of executives isn’t a personal issue; it’s a corporate exposure in disguise.
  • Cyber incidents involving an executive’s family members present as a soft underbelly — and attackers know it.
  • Social engineering attacks that lead to a cyber incident at home can put company systems at risk.
  • Most execs think they’re covered by company cyber protection services, but coverage can be murky or mismatched.
  • For insurers, offering personal cyber coverage for execs is evolving into a real product strategy (and differentiator). 
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Disclosure:

Remember that this material is intended to provide you with helpful information and is not to be relied upon to make decisions, nor is this material intended to be or construed as legal advice. You are encouraged to consult your legal counsel for advice on your specific business operations and responsibilities under applicable law. Trademarks used in this material are the property of their respective owners and no affiliation or endorsement is implied.

This article from Matt Cullina, Head of Global Cyber Insurance at TransUnion, originally appeared as Securing the Cyber Well-Being of Executives and Their Families on Forbes.com.

The attack on UnitedHealthcare’s CEO has intensified conversations about corporate executive security. Some large organizations now invest millions in personal bodyguards, home monitoring and secure transportation to protect their top executives.

However, as the focus on physical safety strengthens, I believe a significant vulnerability remains overlooked: cyber threats to executives and their families — which pose a risk to personal and corporate finances, intellectual property, digital assets and reputation.

Executives are prized targets for cybercriminals. Their access to capital resources and trade secrets, coupled with ever-expanding digital footprints, makes them attractive for sophisticated attacks. And it’s not just the executive at risk. Threat actors look to compromise every angle, including gaining backdoor access through an attack on an executive’s family members.

Unlike physical security protocols, I find cyber protection for executives and their families often lack the same rigor — and the stakes for these security gaps are growing higher.

Why executive families are targeted for cyber incidents

The reality is stark: Today’s cybercriminals have more tools than ever to breach personal and corporate defenses. These risks are compounded by an increasing reliance on digital services and the prolific use of social media platforms — where executives’ spouses and children may unknowingly share information that can be exploited for social engineering attacks.

Research by Javelin Strategy highlights this danger. Children from affluent households are at greater risk of identity theft and scams. Given the access to social media and persistent appetite for social gossip news, the identities of executives’ children and spouses can not only be known, they’re increasingly trackable — both in person and online. Public profiles, media mentions and even school achievements publicized online are potential fodder for exploitation.

Emerging technologies only raise the stakes. Deepfake tools and generative AI have enabled cybercriminals to impersonate executives (or their loved ones) with incredible realism. Modern criminals know human psychology is the weakest link — even in the strongest cybersecurity defenses. This is why social engineering has replaced ransomware as the primary path to illegal system access.

The repercussions of such attacks are far-reaching. An executive compromised through a family-targeted scam can quickly lead to broader breaches in corporate security. Executives may feel reluctant to report these incidents due to fears of embarrassment or reputational harm, which only further emboldens cybercriminals.

In such a high-pressure environment, companies must adapt their strategies to integrate digital protection for executives into broader security frameworks. Effective solutions must be tailored and proactive, anticipating the unique digital risks faced by executives and their families.

Providing cyber protection services outside the office

Particularly for executives facing a widening array of cyber risk vectors, cyber insurance protections offered through corporate policies are murky and complicated. Most executives believe they’re adequately protected by commercial policies, when in reality, these policies rarely cover incidents originating from personal exposure. On the personal front, the identity protection they may have attached to a home insurance policy isn’t equipped to cover complex incidents affecting both personal and corporate systems.

In recognition of growing complexities for exectutives, the cyber insurance industry is responding with more customized offerings that fill the gaps of traditional coverage. New policies developed for execyutives  and more specifically, high-net-worth individuals  address their unique risk profiles.

One of the most promising developments in executive protection is the emergence of tailored cyber insurance policies. Unlike traditional coverage, these policies are designed specifically to address the risk profiles of high-powered and high-net-worth individuals and their families. Now, a personal cyber endorsement for executives or board members and their families can be attached to commercial cyber policies. Coverage can include robust protection, including identity monitoring, incident response services, social engineering fraud protection and access to round-the-clock support in the event of a cyber incident.

Including these in an executive perks package not only strengthens an organization's overall cybersecurity posture — it also provides peace of mind. With protections extending to the home front, covered executives can focus more fully on leading the company.

Proactive steps to take for cyber protection

Forward-thinking organizations are beginning to weave executive cyber well-being into their risk management strategies. Key actions that keep executives and their families — along with corporate systems — safer include:

  • Conducting personalized risk assessments — Evaluate each executive's digital footprint, including their family's online exposure.
  • Providing personalized education and training — Develop briefings for executives and their families outlining the unique risks they face, alert them to emerging threats and review best practices.
  • Strengthening defenses — Whenever possible, assist executives and families in setting up additional security measures, such as communication channels, device security and access controls.
  • Extending cyber protection benefits — Consider digital security as part of the executive benefits package, wrapping together comprehensive protections like identity monitoring, fraud remediation, cyber incident response and cyber insurance.
  • Establishing cyber incident response processes — Given the prevalence of digital risks, every organization should have a well-defined response plan in place. Include protocols for attacks targeting executives or family members and ensure immediate access to expert support to minimize potential damage.
  • Speak to your commercial insurance agent — Though offerings for more comprehensive and specialized personal cyber protections are expanding, it’s still an emerging trend. You may need to be vocal about the desire and need for greater protection.

Holistic cyber protection is better cyber protection

As threat actors grow more sophisticated, companies must respond with holistic, specialized protection that extends beyond office walls and delves deeper into the digital lives of their leaders.

Proactively addressing cyber risk before an incident upends an executive’s life or the company’s assets does more than avoid a singular crisis — it strengthens the organizations ability to counter emerging threats, enhances executive value propositions and fosters a more stable operating environment.