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Business Support Services

Post implementation support information

Urgent/Outage support:
If you’re experiencing a Major Incident, Disruption in Service or having difficulty accessing a TransUnion Business Application, please contact our 24/7 Global Technology Support Center at 800-813-5604, Option 2.

Non-urgent support requests:
Additionally, support is available via email for non-urgent requests. TransUnion’s Global Technology Support Center can be reached at clientsupport@transunion.com.  Please include the Business Name, preferred method of contact, subscriber code and connectivity method where applicable (such as ACE, TUNA, TU Direct, etc.).

**Consumer relations support:
If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please contact our Consumer Relations Department at 800-916-8800. Or, visit https://www.transunion.com/customer-support/contact-us-consumers for additional credit-related assistance.

Creditor contact information

If your creditor contact information on the credit report is incorrect, please contact our Data Reporting team via Dasworkpool@transunion.com.

  • DAS-800-303-9664 for existing reporters