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Business Support Services

Post implementation support information

Urgent/Outage support:

If you’re experiencing a Major Incident, Disruption in Service or having difficulty accessing a TransUnion Business Application, please contact our 24/7 Global Technology Support Center at 800-813-5604, Option 2.

Non-urgent support requests:
Additionally, support is available via email for non-urgent requests. TransUnion’s Global Technology Support Center can be reached at Please include the Business Name, preferred method of contact, subscriber code and connectivity method where applicable (such as ACE, TUNA, TU Direct, etc.).

For all Solutions powered by Neustar (TruValidate, TruContact and TruAudience) support requests (Urgent/Outage or Non-Urgent Request):
If you have any question or issue related to your services powered by Neustar , please click here for additional support-related assistance.

**Consumer relations support:
If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please contact our Consumer Relations Department at 800-916-8800. Or, visit for additional credit-related assistance.

Creditor contact information

If your creditor contact information on the credit report is incorrect, please contact our Data Reporting team via

  • DAS-800-303-9664 for existing reporters