Contact Us

Share This Page

I would like to...

How to contact

Dispute an item on my TransUnion credit report

Credit Dispute Consumer Support

Phone service hours:
Monday through Friday 8:00 AM – 11:00 PM ET

Online: Click here
Phone: 800-916-8800
Mail: Download the order form

Manage my Subscription

Subscription Services Consumer Support

Phone service hours:
Monday through Thursday: 8 AM – Midnight ET,
Friday through Sunday: 8 AM - 8 PM ET

Online account access: Click here
Manage Subscription: Click here
Phone: 855-681-3196

Lock my TransUnion credit report for free

Online: Click here

Freeze my TransUnion credit report

Online: Click here
Phone: 888-909-8872
Mail:
TransUnion LLC
P.O. Box 2000
Chester, PA 19016

Place a Fraud Alert on your TransUnion credit report

Online: Click here
Phone: 800-680-7289
Mail:
TransUnion Fraud Victim Assistance
P.O. Box 2000
Chester, PA 19016

Learn more about fraud victim assistance

Access our one-stop-shop for fraud victim assistance information.

Request my free credit report from Annual Credit Report.com

Online Click here
Phone: 877-322-8228
Mail: Download the order form

Purchase a TransUnion credit report

Online: Click here
Phone: 800-888-4213
Mail:
TransUnion LLC
P.O. Box 1000
Chester, PA 19016
In person: Click here

Frequently asked questions

Get quick answers to common questions regarding consumer credit reports and scores. From filing a dispute, to detecting fraud, to learning about your score, find it in these FAQs. There’s also contact information if you need more help.

Order and technical assistance >>

Credit basics >>

Credit reports and disclosures >>

Credit disputes >>

Fraud and identity theft >>