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Confused.com Prevents Hundreds of Fraudulent Accounts with Device Intelligence

TransUnion
Case Study02/20/2020
Business Fraud and Identity Management
Image for the case study titled Confused.com Prevents Hundreds of Fraudulent Accounts with Device Intelligence

Challenge:
Fraudsters were using insurance aggregators to incept and resell fraudulent policies, putting consumers and insurers at risk.

Solution:
By leveraging shared intelligence from other IDVision with iovation insurance customers, Confused.com built and submitted a case for police investigation that had ramifications for the whole industry.

Result:
Confused.com was able to stop almost every quote generated from the three devices attempting to ghost broker hundreds of policies. This resulted in the arrest of one ghost broker and the discovery of two similar cases. Plus, Confused.com saw ROI within one month of implementing IDVision with iovation.

“After implementing IDVision with iovation’s device intelligence, we noticed a substantial decline in the number of ghost broker applications that converted into policies.”

– Stephen Adams, Fraud Manager

Confused.com Prevents Hundreds of Fraudulent Accounts with Device Intelligence

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