Credit Union Enjoys ROI from First Prevented Fraud Application

Challenge:

With fraudsters using clean fake identities to create new accounts, the credit union had difficulty knowing which customer applications to trust, resulting in deepening manual review queues.

Solution:

TruValidate solutions helped streamline the manual review process by fine-tuning automated business rules, and identifying fraud and high-risk transactions showing specific device characteristics.

Result:

The credit union saw immediate ROI by stopping more than $1M in fraudulent applications a month and reducing review processes from hours to minutes.