As high inflation levels persist and more consumers incur outstanding balances, the ability to reach delinquent customer accounts is paramount for lenders. The problem is collections tactics are proving less effective than they used to be.
Fortunately, advances in data and analytics are enabling lenders to optimize collections strategies and fine-tune account management practices. Read our guide to learn:
- Consumer credit insights that can lead to lower delinquency rates
- How to access more relevant and actionable contact data
- How to leverage consumer phone behavior to optimize successful outbound calling