TruLookup® for Real Estate is a platform that brings together person safety checks, property ownership information, contact discovery and prospecting tools in a single interface, available on desktop and mobile. It's provided by TransUnion through your association or MLS.
Welcome to TruLookup® for Real Estate
Congratulations. Your real estate association or MLS now provides TruLookup® for Real Estate to you at no cost.
The solution unites several of the workflows you use every day in one
mobile-first platform, including safety checks, ownership research, contact discovery and prospecting research.
Use these resources to discover what TruLookup® offers, explore
step-by-step guidance for getting started and find help when you need it.
Why is your association or MLS providing TruLookup® for Real Estate?
Today's real estate professionals often rely on multiple tools to research people, properties and prospects. Juggling those disconnected platforms can slow your momentum.
Your association now offers TruLookup® for Real Estate as a direct member benefit. Register for a live training session to explore key features, learn practical use cases and get the most from your access.
What can you do with TruLookup?
How to use TruLookup® for Real Estate
TruLookup provides available information and indicators you can consider as part of your broader research and due diligence. Think of it as a supplement to your professional judgment and business practices, not a replacement.
Remember, the data provided by TruLookup is for authorized and permitted purposes only. You are responsible for using the information in compliance with applicable laws, the Terms and Conditions, permitted-use requirements and your organization’s policies. Using it outside those purposes can lead to suspension or termination of your access. To help you understand those limitations, we've created the following video explainer.
For complete details, please review the Terms and Conditions for TruLookup® for Real Estate.
Need help? We're here.
If you have trouble signing in to an activated account, need help navigating the platform or have a question about a TruLookup feature,
you can reach our support team Monday through Friday, 8 a.m. to 8 p.m. ET.
- Email: TruLookupSupport@transunion.com
- Phone: (800) 856–5599
Frequently Asked Questions
Your association or MLS partnered with TransUnion to offer TruLookup® for Real Estate as a member benefit. The welcome email you received contains your login credentials and setup instructions. If the sender and activation link match the information provided by your association or MLS, the email is part of the TruLookup enrollment process. If you are unsure, contact TruLookup support before selecting the link.
Yes. TruLookup® for Real Estate is provided to you as a benefit of your association membership or MLS subscription at no separate cost.
Open your welcome email from TransUnion, click the link inside and create your password and security questions. From there, you're ready to explore the platform on desktop or download the mobile app.
Check your spam or promotions folder first. If you still can't locate it, contact TruLookup support at TruLookupSupport@transunion.com or (800) 856–5599 and the team will help you get access
Yes. Once you've completed your first browser login, download the TruLookup app from the Apple App Store or Google Play Store and sign in with the same credentials.
Yes. Your username and password carry over between the web platform and the mobile app. For faster access on your phone, enable biometric login if your device supports it.
Depending on your search, you can review available information related to a person's contact details, a property's ownership record or safety-related indicators for an unfamiliar contact. Availability can vary by search and by source.
Only for authorized and permitted purposes connected to your work as a real estate professional. Review the permitted-use guidance before using any search results, and remember that availability of contact information doesn't by itself make outreach permissible under applicable law.
Reach the TruLookup support team at TruLookupSupport@transunion.com or (800) 856–5599, Monday through Friday, 8 a.m. to 8 p.m. Eastern Time.
TruLookup® for Real Estate is provided by TransUnion Risk and Alternative Data Solutions, Inc. (TRADS), a TransUnion (NYSE:TRU) company
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