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Investigative Solutions

Help mitigate business risk with actionable intelligence from 10,000 public and proprietary data sources updated daily.

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Quick facts about our investigative solutions

  • TransUnion investigative solutions deliver actionable intelligence derived from more than 10,000 public, non-public, credit-header and proprietary data sources.
  • Investigators can proactively monitor subjects with automated alerts that flag changes in employment, addresses, assets or other key attributes tied to risk.
  • Relationship mapping and advanced analytics enable investigators to uncover hidden connections between individuals, businesses and assets.
  • Investigators can quickly find critical information to support their skip tracing, debt recovery and asset recovery efforts — helping ensure they’ll contact the right individual.
  • The data powering TransUnion investigative solutions is available through web-based tools, as well as API or batch processing, providing greater flexibility for workflows. 

Quickly discover connections and verify information with insights  powered by TLOxp®

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100B+

Build intelligence and insights from over 100 billion records.1

11B

Connect the dots between 11 billion unique name and address combinations.1

4B

Access information from 4 billion phone records.1

1. 2021 TransUnion Internal Analysis

CASE STUDY

How Right-Party Contact Solutions Improve Contact Rates

An international top 20 bank needed to improve its account contact success rates. TruLookup Right-Party Contact data was able to:

  • Remove duplicate contacts
  • Update contact information
  • Receive appended records via bulk processing
  • Automatically monitor data for changes
  • Send alerts when contact information is updated

See other TruLookup solutions

Manage customer information

Refresh existing customer profiles with current, actionable information, such as phone number, address and place of employment.

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Empower Agent Success

Streamline agent workflows by putting prospecting, agent safety and property verification capabilities in one place.

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Frequently Asked Questions

What are the most effective ways to monitor real-time changes in a subject’s contact, employment or address information?

Keeping up with these changes is critical for maintaining visibility into key subjects. Investigative tools like those in the TruLookup™ suite of solutions — which provide automated alerts when individuals update their profiles or employment details — are incredibly valuable. Additionally, advanced investigative solutions leverage public records and proprietary databases to notify investigators of changes in address histories, phone numbers or other contact information — reducing the need for manual tracking and putting the most current data at investigators’ fingertips.

How can investigators uncover and visualize connections between individuals, businesses, assets and associated records?

Investigative solutions that include relationship mapping help reveal hidden links and provide a clear view of how entities are connected. By aggregating and analyzing data, these solutions identify patterns and associations that might otherwise go unnoticed by manual searches. Presented in an intuitive, easy-to-understand format, these insights enable investigators to conduct more thorough due diligence, identify potential risks and avoid potential dead ends.

What tools help investigators assess risk quickly using multi-source public and proprietary data?

Tools like TLOxp®, part of the TruLookup family of investigative solutions, consolidate data from public, non-public and proprietary sources into a single interface. By integrating public records, credit-header information and proprietary data, these solutions support investigators efforts to conduct fast and thorough evaluations while delivering actionable insights.

How do alerts improve investigative efficiency and support faster decision-making?

Alerts notify investigators of critical changes — such as new liens, judgments or address updates — providing timely insights that allow quick action. By reducing delays in accessing important information, alerts help accelerate next steps ands and maintain the momentum of investigations.

What data sources are most useful for identifying liens, judgments, vehicle records and address histories during an investigation?

Public records, DMV databases and credit reporting agencies are among the most valuable data sources for this information. These datasets provide verified, detailed information essential for thorough investigations. Investigative solutions that aggregate these data points into a single system enable investigators to gather insights more efficiently—enhancing productivity and enabling faster, more confident investigations.

How can batch and API-driven processes streamline high-volume investigative workflows and reporting?

Batch processing allows investigators to analyze large datasets simultaneously, saving time and reducing manual effort. APIs enable seamless integration of investigative tools with existing systems, automating data retrieval and reporting processes. Together, these methods enhance operational efficiency and ensure more reliable results across large-scale investigations.

What are the benefits of using predictive attributes to rank, segment or prioritize subjects in an investigation?

Using predictive attributes to rank and segment subjects brings a more targeted, data-driven approach — helping investigators focus on the highest-risk or highest-priority subjects first. By evaluating behavioral patterns, historical data and other indicators, investigative solutions streamline resource allocation and improve the likelihood of successful investigations.

How can investigators combine public, proprietary and alternative data sources to build a more robust picture of people and businesses?

Public records provide foundational information, while proprietary databases offer unique insights that aren’t publicly available. Alternative data sources, such as social media or utility records, add another layer of context. Integrating these diverse data streams and using advanced analytics to decipher their relationships support investigators’ efforts to uncover hidden details, enhance due diligence and resolve investigations more effectively.

What are the most effective ways to ensure contact information is accurate and up to date for reaching the right party?

The most trustworthy investigative solutions don’t just list contact data — they validate it. Drawing from multiple trusted, continuously refreshed sources and using verification signals with advanced identity matching, they uncover the most reliable ways to reach the right person. Adding clear confidence scoring and compliance safeguards that ensure compliant data use allows investigators to move faster and build stronger cases with confidence.

Streamline investigations with TruLookup Investigate and Alert products