10/23/2026
Most organizations don't discover gaps in their incident response plan until it's too late. Such gaps in incident response preparedness emerge when organizations have plans in place but haven't adequately practiced, coordinated, validated or updated how they'll respond to an actual cyber event. Recent research from Forrester Consulting, commissioned by TransUnion® revealed that 60% of business leaders reported that their companies experienced at least one material-impact cyber event in the prior 18 months — so the pressure is on decision-makers to close their companies’ readiness gaps.
The challenge facing security leaders, risk officers and executives tasked with incident response is they're expected to defend against threats that are harder to predict and more costly to recover from, often without a clear understanding of where their response planning falls short.
An untested incident response plan may reveal its weaknesses under pressure, when an organization can least afford it. The research shows organizations recognize cyber risks are rising, yet many aren't taking concrete steps to prepare, such as practicing response plans, validating vendors and updating playbooks. The findings show why cyber readiness requires ongoing practice, coordination and improvement, not simply having an incident response plan in place.