Strengthening Organizational Resilience with the Right Incident Response Provider

As cyberattacks and data breaches become more frequent, disruptive and difficult to contain, business leaders are under pressure to reassess how their teams respond to security incidents. In this Forrester Consulting report commissioned by TransUnion^®, incident response decision-makers will learn how organizations are strengthening response strategies, reevaluating external providers and building greater operational resilience.

As the report reveals 60% of organizations experienced at least one material impact event in the previous 18 months and 40% lack an end-to-end incident response partner, its insights come at a critical time.

Why incident response readiness requires a new approach

This report underscores the importance of treating incident response readiness as an ongoing discipline and outlines key considerations for evaluating the providers, plans and practices that help organizations respond to a cyber event with speed, coordination and confidence. 

Learn why more than 70% of organizations remain concerned about phishing and credential theft threats, why many teams struggle with detection and remediation, and how organizations are increasingly reevaluating incident response providers to close breach readiness gaps.
 

Who can benefit from this incident response research

This report is designed for incident response decision-makers (including cybersecurity, IT, risk and operations stakeholders), breach coaches, privacy attorneys and other advisors who help organizations prepare for, respond to and recover from security incidents and data breaches. Read it to benchmark your organization’s response strategies against peers and explore the capabilities, partnerships and practices organizations are prioritizing to improve resilience in an increasingly complex threat landscape.
 

Key findings from incident response decision makers

Based on a survey of incident response decision-makers, you’ll discover how organizations are addressing growing cyber threats, operational challenges and provider evaluation concerns. Specifically, the report covers:

• Why phishing, credential theft, ransomware, social engineering and supply chain threats remain top concerns for organizations
• How cyber incidents are straining IT and security teams, increasing costs and putting customer trust at risk
• Where organizations are struggling most across detection, identification, remediation and trust restoration
• Why many leaders are reevaluating external incident response providers, readiness exercises and response playbooks
• What capabilities organizations value most in an incident response provider, including end-to-end readiness and response support, proven experience and thorough onboarding