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The Impersonation Epidemic Drives Costly Fraud Attacks

More than a quarter of consumers claimed they lost money to digital fraud in the last year

Gated

Fraud has entered a new era where the primary battleground is identity. Trends illustrate a paradox facing organizations: As the overall rate of suspected digital fraud declined to 3.8% in 2025, account takeover, account creation fraud, consumer reported scams and data breach severity accelerated last year. Far from a contradiction, it reflects adversaries shifting away from easily detectable fraud toward sophisticated attacks that bypass traditional identity verification and authentication controls.

This report is intended to provide fraud, risk, identity and authentication leaders with current information to evaluate their fraud prevention tactics in the context of global fraud trends and adjust their fraud prevention strategies with confidence. It blends two sources of intelligence: insights from a global survey of consumers in 18 countries and regions and those gained from billions of transactions within the proprietary TransUnion® global intelligence network. Each lens tells a different part of the story, and together they offer a holistic view of today’s fast-changing threat landscape. 

Key fraud trends include:

Identity-based fraud impacts consumer trust — and wallets

26% of consumers said they lost money from digital fraud in the last year

77% of consumers cited confidence their personal data is secure as the most important feature when choosing whom to transact with online

 

Fraud risk persists at every stage of the consumer lifecycle

8.3% of digital account creation attempts were suspected of fraud in 2025, making it the highest risk stage across the consumer lifecycle

37% increase in the account takeover (ATO) suspected digital fraud rate from 2024 to 2025

 

Compromised identities increase risk of sophisticated fraud attacks

33% of consumers who reported being targeted by digital fraud in the last three months said they experienced a phishing attack, the most of any scheme


47%
increase in US data breach volume from 2024 to 2025

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