Empowering Gig Platforms Through Deeper Consumer Insights

As consumers increasingly turn to the gig economy for a range of services — from rideshare and delivery to caregiving, asset-sharing, freelancing and in-person services — understanding their preferences and expectations is crucial for gig platforms aiming to secure and maintain a competitive edge.

Join industry leaders from TransUnion for an in-depth exploration of the 2025 Gig Economy Consumer Report. Discover who’s leveraging gig services, why they choose them and what keeps them coming back. Gain valuable understanding of key factors driving consumer choice and loyalty, including cost, convenience, and trust and safety expectations. Leave with actionable insights on how to build consumer experiences that resonate, helping your platform thrive in the competitive gig economy landscape.
 

Presenters:

• Matthew Badgerow, Sr. Fraud Solutions Consultant: Retail, Ecommerce and Gig Economy
• Christina Petersen, Advisor: Gig Economy