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Forrester Wave Identity Verification Webinar

With the rise of identity theft across all industries, digital identity verification (IDV) is becoming more central to the customer digital journey. The increased focus on optimizing customer experience and reducing digital friction is causing organizations to migrate away from knowledge-based IDV (credit file headers) to IDV methods that rely on physical-ID-document verification and are phone-number-reputation-based.

Watch our on-demand webinar where TransUnion and guest speaker Andras Cser, VP and Principal Analyst with Forrester, discuss the significant trends and characteristics of IDV providers, along with the criteria and methodology of The Forrester Wave™: Identity Verification Solutions, Q4 2022,  a 22-criterion evaluation of some of the top IDV providers used to help security, risk, and digital business professionals select the right provider for their needs. Trends and characteristics discussed:

  • Phone-number-based verification for low-friction, implicit IDV
  • Email-address-based verification that is more cost effective and less conspicuous
  • Behavioral biometrics to help detect known fraudsters and nonhuman activity
  • Flexible configuration to help reduce time to value

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