Collectors can achieve an optimal outreach strategy to reach consumers more efficiently in the new Reg F world.
Knowing when each consumer is most likely to answer his or her phone facilitates a more strategic approach to the seven-in-seven rule. Certain days may qualify for multiple outbound calls at the right times, while other days may warrant only SMS/text messages or emails.
In this webinar Neustar, a TransUnion company, and MRS BPO experts share tips to help reach consumers the right way and time.
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