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The Balancing Act of Onboarding Customers to Gig Platforms


Delivering the smooth, easy processes people expect — especially during onboarding — is key to building stronger customer relationships. What can make that challenging is fraud is evolving every day, becoming more sophisticated and prevalent than ever.

So, how can businesses keep fraudsters out without hindering the user experience for good customers?

Our on-demand webinar — The Balancing Act of Customer Onboarding — explains how businesses are employing powerful, layered security and identity solutions, including device reputation, device-to-identity linkages and user behavior, to provide the onboarding experience good customers deserve while effectively minimizing risk.

Learn how to assess the risk of each consumer, detect synthetic fraud and prevent account origination fraud without adding undue friction that could result in abandonment.

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