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Branded Calling for Home Service Providers

Businesses struggle to quickly connect with consumers over the phone.  Robocalls, caller ID spoofing and phone scams have increased exponentially, with the result that only about 10% of calls from businesses get answered.  For home service providers, that’s a barrier to growth.  But it’s all about to change.

Hear Transunion’s top experts discuss how years of industry research and collaboration are about to pay off.  Imagine being able to brand calls with your company’s name and logo so your prospects and  customers can know that you are calling. On this webinar, you'll:

  • Deep dive into challenges businesses across industries face in reaching consumers 
  • Learn the importance of call authentication and branded calling
  • See how home service providers are getting better performance through improved contactability
  • Understand what Rich Call Data (RCD) is and how it will enable the next advance in branded calling 

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Speakers

steve

Senior Consultant, Outbound Dialing Strategy

TransUnionDaniel has been working with enterprise call centers his entire career, helping to improve the metrics his clients care most about. He’s spent the past five years focused on the Home Services industry, helping the largest home remodeling brands combat unwarranted spam labels and instead deliver clean, branded calls that drive higher connect rates, exceptional customer experience, and revenue.

steve

Senior Director of Product Management, TransUnion

Lynne drives the product strategy, roadmap, and launch of new products and services for the Trusted Call Solutions suite. She specializes in building cross-functional, cohesive teams that deliver strategically aligned, customer focused products. Prior to joining TransUnion, Lynne led the mobile product strategy at AARP and the domain name and website design product lines at Network Solutions

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