Automating Wholesale Network Transactions Leads to Better Business Outcomes

The world continues to change rapidly due to advances in technology. The introduction of hybrid work arrangements, 5G, SD-WAN, edge computing and a host of other technological and societal changes are enabling enterprises to create new applications and use cases across industries.

CSPs need to remove roadblocks by refining their wholesale operational models and by updating back-office systems. Outdated wholesale ordering processes not only cause service delays and security challenges — they can also financially burden the entire CSP organization, leading to intercarrier billing disputes, poor service, cost overruns, and even negative margins.

One way to automate is to employ a solution like TruContact ™ Universal Order Connect (UOC), which simplifies and automates the wholesale buying and selling of network access. Acting as a single entry point for end-to-end service fulfillment, UOC streamlines the process of ordering any type of wholesale access and transport connectivity.

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