COVID-19 Updates

May 14, 2020

Latest U.S. Consumer Financial Hardship Study Available: Download our Week 8 Report now. Learn more about how Millennials continue to feel the most impact financially and gain insights about the differences emerging in states partially reopening versus those that are still shutdown. Our next study will be available on June 5.

April 20, 2020

May 14, 2020Free Credit Report Offering Update: Accessing your credit report is an important part of managing your credit health through the COVID-19 outbreak. TransUnion is pleased to offer you free weekly credit reports online through April 2021 as part of our efforts to support all Americans during this difficult time. Get your free report now at

March 25, 2020

Support Center Update: Keeping our support centers open is an important part of our fundamental role in the communities where we live and work. We’re committed to providing you with access to the credit services you need while ensuring the health and safety of our associates. We want you to know that our call centers are experiencing significant wait times due to COVID-19. Please use our digital services or social care options for faster service.

March 17, 2020

Support Center Update: Due to the COVID-19 outbreak, our call centers are experiencing significant wait times. For faster service, we encourage you to use our digital services for all your credit-related needs.

Guidance Update: We’ve created a helpful guide to help you understand how to protect and stay in control of your credit during this uncertain time