Request online
Consumer Privacy Rights
TransUnion is committed to data privacy and providing a simple and secure process for consumers to manage their personal information. Consistent with US state laws, you can manage your personal information through the options listed below.
Opt-out or limit use of data
Delete data
Get a copy of your data or correct your data
How to exercise your consumer privacy rights
Explore your options for managing your personal information below and see how you can take action.
Opt-out or limit use of data
Choose to limit how TransUnion processes your personal information. Your data privacy opt-out choices include:
- Opt out of the sale/sharing of my personal information
- Opt out for cross-context behavioral advertising/targeted advertising
- Opt out of automated decision-making/profiling
- Limit the use of my sensitive personal information
When we provide personal information to third parties, we’re enabling them to offer relevant products for consumers like you. If you opt out, the companies we partner with may no longer offer you personalized experiences. We want you to have the opportunities that may benefit you. However, we fully support your right to opt out and have developed a process for you to exercise this right.
What action would you like to take?
- Create a TransUnion Service Center account to complete a data privacy request online
- Log back in any time to check your request status
- Receive a confirmation email when the process is complete
- Note: If you have requested your credit report online, filed a dispute or added a credit freeze or fraud alert through TransUnion, you may already have an account
Have an account? Log in here
Request by phone
For phone requests, please allow sufficient time for us to verify your identity and locate your information.
Monday – Friday 8am – 9pm Eastern Time
Saturday – Sunday 8am – 5pm Eastern Time
Submit an opt-out request using a one-time form
- Choose to limit how TransUnion processes your personal information by filling out a short form
- You won’t receive status updates or a confirmation email when the process is complete
If you do not want to create a user account, you may submit your request as a guest. Responses to requests submitted as a guest will be mailed. Note that if you already have a TransUnion Service Center account you won't be able to submit your request as a guest. You may already have an account if you completed any of the following actions online through TransUnion: requested your credit report, filed a dispute or added a credit freeze or fraud alert.
Delete data
Request that personal information maintained by TransUnion be deleted. Some information, such as what appears on your credit report, can’t be deleted through this process. If you want to dispute information on your credit report, visit our Dispute page to learn more.
What action would you like to take?
Request online
- Create a TransUnion Service Center account to complete a data privacy request online
- Log back in any time to check your request status
- Receive a confirmation email when the process is complete
- Note: If you have requested your credit report online, filed a dispute or added a credit freeze or fraud alert through TransUnion, you may already have an account
Have an account? Log in here
Request by phone
For phone requests, please allow sufficient time for us to verify your identity and locate your information.
Monday – Friday 8am – 9pm Eastern Time
Saturday – Sunday 8am – 5pm Eastern Time
If you do not want to create a user account, you may submit your request as a guest. Responses to requests submitted as a guest will be mailed. Note that if you already have a TransUnion Service Center account you won't be able to submit your request as a guest. You may already have an account if you completed any of the following actions online through TransUnion: requested your credit report, filed a dispute or added a credit freeze or fraud alert.
Get a copy of your data or correct your data
What action would you like to take?
Request online
- Create a TransUnion Service Center account to complete a data privacy request online
- Log back in any time to check your request status
- Receive a confirmation email when the process is complete
- View and print your completed request
- Note: If you have requested your credit report online, filed a dispute or added a credit freeze or fraud alert through TransUnion, you may already have an account
Have an account? Log in here
Request by phone
For phone requests, please allow sufficient time for us to verify your identity and locate your information.
Monday – Friday 8am – 9pm Eastern Time
Saturday – Sunday 8am – 5pm Eastern Time
If you do not want to create a user account, you may submit your request as a guest. Responses to requests submitted as a guest will be mailed. Note that if you already have a TransUnion Service Center account you won't be able to submit your request as a guest. You may already have an account if you completed any of the following actions online through TransUnion: requested your credit report, filed a dispute or added a credit freeze or fraud alert.
Privacy options for human resources or business-to-business data
If you are a California resident seeking to exercise your consumer privacy rights regarding either human resources data (collected from current or former employees or applicants as part of the application process or employment relationship) or business-to-business customer data (collected from business customers or representatives in the performance of services or marketing outreach) please submit a request by toll-free phone at 866-310-8783 or by email at privacy@transunion.com.
Consumer privacy options for TransUnion companies
Sontiq, Neustar (not including Neustar Security Services, LLC, an independent company) and Signal Digital are now TransUnion companies.
Your additional privacy rights
Not all data maintained by TransUnion is subject to state privacy laws. For example, credit reports and the information in them are governed by the Fair Credit Reporting Act (FCRA). When you make a privacy request, it’s important to know that your credit report information will be retained and used to ensure you can continue to access the opportunities that credit can provide. You can learn more about your options for managing your credit report here.
In addition to opting out and limiting the use of your personal information, deleting your data and requesting a copy of your data, you also have the following rights. There is no action associated with these:
Non-Discrimination
Right not to be discriminated against for exercising these rights
Transparency
Right to be informed about the types of personal information businesses collect
You have questions, we have answers.
Search or browse our CCPA FAQS below.
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