Customer Support_V2

Marketing Offers Opt-Out

TransUnion wants to help give you choices. These choices include the right to say "no, thank you" to pre-approved offers of credit or insurance. If you want your name and address removed from prescreen mailing lists obtained from the major credit reporting companies — TransUnion, Experian, Equifax and Innovis — please contact us.



888-5-OPT-OUT (888-567-8688)


TransUnion Opt Out Request

P.O. Box 505

Woodlyn, PA 19094

When mailing your written request, please include the following information:

  • First, middle and last names (including Jr., Sr., III)
  • Current address
  • Previous address (if you've moved in the last six months)
  • Home area code and telephone number (only for Telephone Preference Service)
  • Social Security Number
  • Date of birth
  • Signature

Contacting the Direct Marketing Association

Consumers also have the opportunity to opt-out of commercial mailing and telephone lists from other sources. The Direct Marketing Association (DMA) can provide information about opting out of lists produced by companies that subscribe to their Mail and Telephone Preference Services. You can contact the DMA at the following addresses:

Direct Marketing Association

Mail Preference Service

P.O. Box 643

Carmel, NY 10512

Direct Marketing Association

Telephone Preference Service

P.O. Box 1559

Carmel, NY 10512