Customer Service

Office of Foreign Assets Control (OFAC) FAQs

What is an OFAC Name Screen Alert?

OFAC Name Screen is an optional add-on service that alerts the user that the input name possibly matches a name on a list of individuals and entities that are prohibited by the U.S. Treasury from doing business in or with the United States. When the OFAC service is requested and a consumer's name matches an entry on the Specially Designated Nationals (SDN) list, an OFAC Name Screen alert is returned. The user is advised to perform due diligence and verify whether the consumer is the individual on the U.S. Treasury's list. A user is contractually prohibited from treating the alert as a reason for declination or other adverse action.

More information on OFAC may be found at https://www.treasury.gov/resource-center/sanctions

Can I get the OFAC Name Screen Alert off of my credit report?

In order to remove your name from the database maintained by TransUnion, please provide a copy of a current and unexpired United States issued identification card, such as a driver’s license, ID card, Social Security card, Passport or birth certificate.

Please forward all documents to:

PO Box 800

Woodlyn, PA 19094

Once received, TransUnion will initiate an investigation and provide the results to you in writing within 30 days.