Dispute your credit report by mail or phone

It’s fast, free and easy to manage a dispute online, but if you’d prefer to dispute by mail or phone, follow these instructions.


To complete a dispute by mail, provide as much of the following information as possible:

  • Personal Information: Name, DOB, Address, SSN
  • Name of company that reported the item you’re disputing and the partial account number (from your credit report)
  • Reason for your dispute
  • Any corrections to your personal information (address, phone number, etc.)

Send your documents to:

TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016-2000

Please note: We accept either standard or certified mail.


Talk to one of our dispute experts:

Monday – Friday 8 a.m. - 11 p.m. Eastern Time
Saturday – Sunday 8 a.m. – 5 p.m. Eastern Time

What You Need to Know:

The credit scores provided are based on the VantageScore® 3.0 model. Lenders use a variety of credit scores and are likely to use a credit score different from VantageScore® 3.0 to assess your creditworthiness.

Subscription price is $29.95 per month (plus tax where applicable). Cancel anytime.