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Dispute your credit report by mail or phone

It’s fast, free and easy to manage a dispute online, but if you’d prefer to dispute by mail or phone, follow these instructions.


To complete a dispute by mail, provide as much of the following information as possible:

  • Personal Information: Name, DOB, Address, SSN
  • Name of company that reported the item you’re disputing and the partial account number (from your credit report)
  • Reason for your dispute
  • Any corrections to your personal information (address, phone number, etc.)

Send your documents to:

TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016-2000

Please note: We accept either standard or certified mail.


Talk to one of our dispute experts:

(833) 395-6941
Monday - Friday 8:00 AM - 11:00 PM ET

What You Need to Know:

There are various types of credit scores, and lenders use a variety of different types of credit scores to make lending decisions. The credit score you receive is based on the VantageScore 3.0 model and may not be the credit score model used by your lender.

Subscription price is $29.95 per month (plus tax where applicable).